Shipping & Returns
Shipping
Once your order has been received, shipping will normally take 10-15 business days. Unfortunately, we cannot ship framed work internationally due to shipping restrictions. However, we are able to ship all our prints internationally (unframed).
Returns & Refunds
We do not accept returns or process refunds for change of mind purchases, as all frames are custom-made and cannot be reused. However, if the product is damaged in transit, please contact us immediately, to discuss the return and/or refund of your order.
When returning a damaged product back to us, please ensure packaging is suitable to prevent further damage during shipping.
Exchanges & Replacements
If your product is a defect or has been damaged in transit, we can process an exchange or replace the frame entirely, for no additional costs.